08/31/22 2ND DAY
pnr: NAME: Beth Robert EMAIL: beth.robert@me.com ITINERARY: PHONE: CUSTOMER CONCERN: 3e8d1e25-f683-4576-905c-2654daf45910|| cci confirm about the payment seat
pnr: NAME: Leigh Hardwick EMAIL: nursemerideth@gmail.com ITINERARY: 72356873897617 PHONE: 5129681180 CUSTOMER CONCERN: 60e2a027-2d45-41ff-87ae-14389ef5974e ||cci wants to pay right now|| payment schedule|| advs cus to directly go to the hotel ||cus went unresponsive
NAME: Dana St Onge EMAIL: danamstonge@gmail.com ITINERARY: 72378684169499 PHONE: 6232586547 CUSTOMER CONCERN: e6a9176d-5172-4e35-a11d-26bded593171 ||cci wants to pay right now || pay later || adv cus to directly pay at the hotel when check in||
NAME: NAPOLEON MUCHA EMAIL: jemelee@comcast.net ITINERARY: 72320785037647 , 72320798070630 PHONE: 9166003331 CUSTOMER CONCERN: 3fad7892-c35a-4f15-b1b8-e1439b1f7943 || cx wants to confirm the email that has receive from airline ||reconfirm the changes of flight || cus ok ||
NAME: Robert Shapiro EMAIL: shapiro0504@yahoo.com ITINERARY: 72343777316637 PHONE: 3018063955 CUSTOMER CONCERN: 54d1cea3-4b2e-4657-b95f-54c3b3c2f20e || cci wants to cancel a flight due to covid||impost policy || cus went unresponsive
NAME: Angelo Mansilla EMAIL: mansilla@att.net ITINERARY: PHONE: CUSTOMER CONCERN: aef54248-9205-470e-821e-3d87055b10c7 || cx wants to confirm the tsa of traveller named patricia
NAME: Rosa Muniz EMAIL: ITINERARY: PHONE: CUSTOMER CONCERN: 86ad1f83-90b7-48a9-973b-9ff573ac9914
NAME: Edward Guerrero EMAIL: edward@mserve.com ITINERARY: 72368970642826 PHONE: 917-574-9867 CUSTOMER CONCERN: 9bcf2ae1-009a-4d90-8153-bbbe56a3abcc||CX wants to cancel flight due to the sick family member||impost policy || cx leave the reservation as it is || cx went unresponsive
NAME: Francheska Bermudez EMAIL: fran.che_9@hotmail.com ITINERARY: 72319528735885 PHONE: CUSTOMER CONCERN: 451fb8ff-78db-404e-90dc-54bb76437297|| cci wants to change time of flight ||
NAME: Gurjit Aulkh EMAIL: aulkh@outlook.com ITINERARY: 72271058829416 PHONE: 4152548805 CUSTOMER CONCERN: cddff101-fdf6-4eb6-887f-4628f8f8d89b ||cci wants to get the airline conf number for cancellation.
NAME: Emmanuel De La Rosa Avila EMAIL: hdhijodedios13@gmail.com ITINERARY: 72374776135091 PHONE: 7573711111 CUSTOMER CONCERN: 2a192339-828f-4a48-b116-ab9d2d8813f3 ||cx wants to get the flight number || cx went unresponsive
09/01/22 3rD DAY
NAME: Anick G Theodore EMAIL: starlight09.at@gmail.com ITINERARY: 72247187603682 PHONE: +1 (347) 828-2236 CUSTOMER CONCERN: 35cbef4f-1c82-42fd-8df2-37f3fc4d83e8||cx wants to rebook using flight credit || check pnr || divide pnr cancelled || cx need to reconfirm it to other pax || cx went unresponsive
NAME: Alan Palter EMAIL: jay@palter.ca ITINERARY: 72339227289029 PHONE: 5875868433 CUSTOMER CONCERN: 07cc457c-ae0a-4cf5-888d-91906a1a00f9 ||cx wants to cancel reservation ||impost policy || cx went unresponsive
pnr: 2YN2IJ NAME: Vaneza Mercado EMAIL: eduardoshomes@aol.com ITINERARY: 72353293993883 PHONE: 9168049349 CUSTOMER CONCERN: 6f61a991-8c47-429b-a1ea-320230473f75 ||cx wants to cancel flight due to no passport||ticket is non refundable || adv cx the policy of airline ||cx change mind keep the resv as it is.
NAME: Penny Krepps EMAIL: pk3460@comcast.net ITINERARY: 9156915408140 PHONE: CUSTOMER CONCERN: 4dbe7e72-4d3b-440a-a214-15e5090aa5ad || cx wants to collect rewards night ||
NAME: Craig Steven Washington EMAIL:craig.washington.5549@gmail.com ITINERARY: 72375938702400 PHONE: CUSTOMER CONCERN: a25f529a-ca5f-4770-8f69-364a922941d2
NAME: Iyanna Parker EMAIL: iyanna_parker@icloud.com ITINERARY: 72379555699079 PHONE: CUSTOMER CONCERN: 0ebb8195-1d49-4a5d-897b-1676d197dd64
NAME: Betty Suzanne Langer EMAIL: sp2sp3@yahoo.com ITINERARY: PHONE: 760-580-8015 CUSTOMER CONCERN: abca3d50-ed5d-4ab2-9ee0-91089993a239
PNR: 2TDC5K NAME: Phong Luong*** EMAIL: nhquyenvn@yahoo.com ITINERARY: 72373113638402 PHONE: CUSTOMER CONCERN: d39f067b-46ee-42f6-a02f-a8383417d63e || CX WANTS TOCANCEL FLIGHT OF HUSBAND || CX OK || IMPOST POLICY || CX OK || PROCEED CANCELLATION
NAME: Natasa Vukotic EMAIL: Nat.asa@hotmail.com ITINERARY: PHONE: CUSTOMER CONCERN:8dcbc76e-156a-4edd-947f-3a4f8b32e3b7
09/02/22 4th day pnr: NAME: Russell Tezak EMAIL: russelltezakjr@gmail.com ITINERARY: 72380078110629 PHONE: 6507404159 CUSTOMER CONCERN: 0a56b9f6-f037-4edc-86a9-37ec071996dc
NAME: Laura Haven Crutchfield EMAIL: hcrutchfield@live.com ITINERARY: 72280534070478 PHONE: 870-917-8762 CUSTOMER CONCERN: eddf77d5-9653-4c6b-a8ed-e16f9e886ce3
NAME: Mahmoud Hamza EMAIL: HamzaMH@aol.com ITINERARY: 72365121315227 PHONE: CUSTOMER CONCERN: 70f176e3-594d-4dbd-b5a5-5ecf86f20f0d
NAME: Ukai Fumiya
EMAIL: f196.ukai@gmail.com
ITINERARY:
PHONE:
CUSTOMER CONCERN:7b56d95c-c33d-4bb9-bf2e-085984190381
NAME: Brandon Wilson EMAIL: bwilson@hotwire.com ITINERARY: PHONE: CUSTOMER CONCERN: 8ec7656a-808a-4d91-b7c5-3f9bbc7ac526
NAME: Krishnan EMAIL: krishnasr@yahoo.com ITINERARY: 72334579347657 PHONE: 7148532186 CUSTOMER CONCERN: 24624a99-cac2-4876-b7ae-e619902ecb84
NAME: Tory Biasotti EMAIL: biasotti53@aol.com ITINERARY: PHONE: CUSTOMER CONCERN: 11d7ffbc-fde9-40de-a919-01aab6bb9d85
NAME: Shua Cho EMAIL: shuacho1015@gmail.com ITINERARY: 72371990202637 PHONE: 4692688343 CUSTOMER CONCERN: 834989ba-f2d4-4043-8168-05b0220eec2e||cx wants to change room || check availability ||cx ok || proceed || cannot proceed package || adv cus to cancel and rebook || cx leave res as it is || went unresponsive
NAME: Marvin Allen EMAIL: robertsonruby@ymail.com ITINERARY: 72380334546646 PHONE:4638676683 CUSTOMER CONCERN: c192ae39-51db-4e0d-90b4-264718a52aec ||cx wants to cancel flight hotel nd car rental || cx went unresponsive || leave res as it is.
09/03/22 5th day
NAME: quang vu EMAIL: h.quang72@gmail.com ITINERARY: PHONE: 72380807443225 CUSTOMER CONCERN: db128114-ca4d-463d-902b-ef913aad1e2d
NAME: Alleen Ignacio EMAIL: aignacio108@gmail.com ITINERARY: 72306386421834 PHONE: 2017241258 CUSTOMER CONCERN: 30bd7e63-9091-4701-bd59-4bc8fbd2ae1e ||cx wants to change time of flight || check policy || impost policy || cx adv direct to the airline || cx ok || leave res as it is
NAME: Liliam Alburquerque EMAIL: lalburquerque71@gmail.com ITINERARY: 72376442840020 PHONE: 9292759374 CUSTOMER CONCERN: 3c16edc6-b57c-47d8-813a-6dc8cfa0df83||cx reconfirm
NAME: Micholas Johnson EMAIL: sharonnettleford@yahoo.com ITINERARY: PHONE: 3472979143 CUSTOMER CONCERN: dc5c301b-2b18-47d6-9be4-a9dec68994fa
NAME: Corley Alsobrook EMAIL: alsobrook09@gmail.com ITINERARY: 72337592215664 PHONE: 2547098322 CUSTOMER CONCERN: 4383c48c-d201-427a-86c0-89cf98ccfc58||cx confirming about the refund. || explain cx that it is already refunded. || adv cx coordinate to the airline.
NAME: Abigail Buenviaje EMAIL: abigailbuenviaje16@gmail.com ITINERARY: 72341212854648 PHONE: 7029554907 CUSTOMER CONCERN: 75a3b1fb-cb64-4cef-9bcb-44f7dafdd303 || cx wants to cancel reservation ||impost policy || cx went unresponsive.
NAME: Bryan Tracy EMAIL: bryanktracy@gmail.com ITINERARY: PHONE: CUSTOMER CONCERN: 3b44c8c2-6c38-4682-b605-299e06f46d41
NAME: Valerie Hooser EMAIL: vhooser76@aol.com ITINERARY: PHONE: CUSTOMER CONCERN: 18c3ffc0-9d69-47f0-be97-ea18d6c65428
NAME: Joanne James EMAIL: craigjojames@hotmail.com ITINERARY: 72349740801217 PHONE: 7071141 CUSTOMER CONCERN: 0585bc2e-1f77-43af-895c-985242b67800||cx wants to upgrade class into business
NAME: Abenego Fayah EMAIL: abenegofayah@hotmail.com ITINERARY: 72380726392808 PHONE: 480-307-3735 CUSTOMER CONCERN: a692c2f0-66f4-45e4-a1b3-7e83e59f95f5 ||cx wants a refund regarding to the flight cancelled||adv cx to directly contact the airline ||cx ok
NAME: Anafelma CD Symancyk EMAIL: anaadams06@yahoo.com ITINERARY: 72379381290651 PHONE: 2405358590 CUSTOMER CONCERN: 66fd1990-16b2-4894-81a0-e986064ce293 ||cx accidentally cancel resv || advx cx to direcly contact the hotel || cx went unresponsive
NAME: melanie dengler EMAIL: mbrooked123@gmail.com ITINERARY: 7525547346100 PHONE: 5416218483 CUSTOMER CONCERN: b83ae43a-04d0-481c-b3be-fdfaa7d17cff
NAME: mark w hieger EMAIL: mwhieger@msn.com ITINERARY: 72282645663659 PHONE: 206-963-5600 CUSTOMER CONCERN: d3402197-61f6-48a4-b65f-b39a35173e26
NAME: Sonia Hudgins EMAIL: sonias2boys@yahoo.com ITINERARY: 72370719240079 PHONE: 3158859637 CUSTOMER CONCERN: 267e444b-a3ce-47fe-a3bc-a3494a667ccc ||cx wants to pay now || cx payment pay later || advs cx to coordinate to the hotel ||cx went unresponsive
NAME: Jesse Young EMAIL: unitjey@aol.com ITINERARY: PHONE: CUSTOMER CONCERN: 578693e5-f448-4fc9-a576-936f49954ec4
09/06/22 6th day NAME: ALLISON Allen EMAIL: AMILLS2525234@GMAIL.COM ITINERARY: 72317181214877 PHONE: 6202141988 CUSTOMER CONCERN: 0d683f3f-c7dd-4886-9d24-51fc84a8f528cx ask about earlier return flight and cost || check availability || cx went unresponsive
NAME: Jenna Jacobs EMAIL: jennastarrjacobs@gmail.com ITINERARY: 72383006692480 PHONE: CUSTOMER CONCERN: 23825f90-bafe-493f-9b8f-826317284903
NAME: Laura TaylorLong EMAIL: lauralong59@gmail.com ITINERARY: PHONE: 8016453100 CUSTOMER CONCERN: 5eb99ed8-76c0-408d-af01-48a3190b31cb
NAME: Jerald Blaine Bench EMAIL: Arlyb44@gmail.com ITINERARY: 72374826818878 PHONE: CUSTOMER CONCERN: 482bc4ce-885f-4fff-b1f4-16aee907a8e6||cx want to resend the confirmation in other email. || sent email to
NAME: Vijay Chavan EMAIL: vijay.udct@gmail.com ITINERARY: PHONE: CUSTOMER CONCERN: a85a4b50-de99-46bc-b51f-26897616f880
NAME: Ian Sullivan EMAIL: iansullivan1010@gmail.com ITINERARY: 72342242710201 CUSTOMER CONCERN: f5ed351e-4484-419b-9356-0ae0a1f347a9|| cx wants a refund to the cancelled reservation|| call the hotel || unreachable || cx said hotel is closed || create SR || cx ok
NAME: Robby Traub EMAIL: trauby311@gmail.com ITINERARY: 72303534091872 PHONE: 360-513-6064 CUSTOMER CONCERN: 8d19701f-baf5-4fb5-bd4d-b90a6bd66b37 ||cx want to rebook using ftc for only one passenger || advs cx to rebook only with the same as the same pax in our end. ||cx ok || cx went unresponsive
NAME: Alexis Gonzalez EMAIL: alexis.michelle118@gmail.com ITINERARY: PHONE: CUSTOMER CONCERN: 7d3c879d-9a56-4c78-81c7-9880e380e36f
NAME: William Rhodes EMAIL: williamtwainrhodes@gmail.com ITINERARY: 9162048352976 PHONE: 9997826 CUSTOMER CONCERN: 40eb8a2c-214f-4342-9c79-4881d40f1f49 || cx wants to change hotel due to cats allergy || advs cx to cancel and rebook ||cx ok || proceed cancellation in hotel || proceed
NAME: Elizabeth Watters EMAIL: liskewatters@hotmail.com ITINERARY: 72301476922251 PHONE: CUSTOMER CONCERN: e2ca3d37-e547-4f2f-a4ad-3300b6a03a13
NAME: Annalyn Galacan Deverfruto EMAIL: patricialee123@gmail.com ITINERARY: 72382809788856 PHONE: 95324430 CUSTOMER CONCERN: 6992bbfa-ef4a-45fd-95bf-55ba3eabb240|| name correction || advs cx directly to the airline||
NAME: Sade Fajemisin EMAIL: sadefajemisin@gmail.com ITINERARY: PHONE: -043-2666413 CUSTOMER CONCERN: 020466f1-0c29-4a26-85fb-ed500621f762
NAME: Ekaterina Suprunyuk EMAIL: steffyrus@gmail.com ITINERARY: 72373647658286 PHONE: 5444655597 CUSTOMER CONCERN: dc34f4f1-8e36-492c-9d57-0556605bcffd || cx wants to check the price to the preferred to change || check price and availability in gds ||cx ok || change mind
09/07/22 6hours
NAME: Thiago (guest) EMAIL: ITINERARY: PHONE: CUSTOMER CONCERN: 5ec58048-50af-448b-9e00-50865c046fc4
NAME: VIRA SMIRNOVA EMAIL: okc55@yahoo.com ITINERARY: 72381174532607 PHONE: 4052108260 CUSTOMER CONCERN: cc4eaeff-34ef-4ec4-8e80-fb2c452d048f||cx wants to cancel mother's reservation|| check fare rules || non refundable || cx want airline number || cx ok || leave res as it is
NAME: Kim Hall EMAIL: specialk123472@hotmail.com ITINERARY: 72344850827098 PHONE: 3013663689 CUSTOMER CONCERN: 901b168d-4c95-49a1-bfaf-8874963a4e95|| cx wants to change hotel ||advs cx to cancel and rebook ||cx ok || proceed to the cancellation ||recap || cancelled
NAME: Deja Woods EMAIL: dejaawoods@gmail.com ITINERARY: 72370849791408 PHONE: CUSTOMER CONCERN: 57296db1-530c-4abb-9501-1208bd327a66|| cx confirming about TSA || advs cx to go website and walkthrough or direct to the airlines ||cx ok
NAME: Ana EMAIL: anapop581@gmail.com ITINERARY: PHONE: CUSTOMER CONCERN: 41c7bbb6-ea49-4e6c-a1e0-820b015dcf18|| cx want to book using Airlines credit
NAME: Leticia Sanchez EMAIL: garcia32313@gmail.com ITINERARY: 72383671162234 PHONE: 6262571542 CUSTOMER CONCERN: 70bc064e-0bfb-4cda-a4cb-d2afaaea7088|| cx wants to add luggage || ads cx to directly coordinate to the airline|| cx went unresponsive
NAME: Swati Douglas EMAIL: swati.douglas@gmail.com ITINERARY: 72383694406429 PHONE: CUSTOMER CONCERN: 86b651e4-21f9-4720-a908-e1c7ec2cddd6 || cx wants to add wchr || process add to gds || cx ok || adv cx to fallow up in airlines || cx ok
NAME: Amaury Filho EMAIL: lucascoutinho.music@gmail.com ITINERARY: 72327735235248 PHONE: CUSTOMER CONCERN: 063d0bef-7002-4670-a049-d73977c0e1d9|| cx wants to change || check policy || impost policy changes with charges || cx leave the res as it is
NAME: Nargiz Azizova EMAIL: nargizazizova92@gmail.com ITINERARY: 72356961900296 PHONE: 3609992838 CUSTOMER CONCERN: 07452c38-73e9-40f5-b447-527259f97139 ||cx wants to confirm the time changes of the airline ||
NAME: Alice Smith EMAIL: christshallreturn2@gmail.com ITINERARY: 72327957713465 // PHONE: CUSTOMER CONCERN: aacd889e-c2e9-457e-9ebe-c981f51c0f73|| cx want to use credit||
NAME: Jai Maluga EMAIL: jai.maluga@yahoo.com.au ITINERARY: 72333817409492 PHONE: 419353464 CUSTOMER CONCERN: f43f25a4-9dff-46dd-a6a4-55a2b023a447
NAME: Adam Newcombe EMAIL: anewcombe@seven.com.au ITINERARY: 72296511464883 PHONE: 0408960285 CUSTOMER CONCERN: 1357c352-7a0d-48b0-a6da-ea712719e105 || cx wants to use airline credit to rebook ||check availability ||recap to the cx the available and price || cx dont want the price || cx went unresponsive
NAME: ALEKSANDR BOGDANOV EMAIL: alexwhite0777@gmail.com ITINERARY: PHONE: 068681368 CUSTOMER CONCERN fba9cd54-4d82-4f90-9aa3-5afb3190e3aa
09/08/22 7th day
NAME: Kiara Greene EMAIL: kiara.greene6405@gmail.com ITINERARY: 72380463451440 PHONE: 7732166405 CUSTOMER CONCERN: c0e5d230-d339-415e-98e3-38a14090239a ||reconfirming about cancellation protection that cx purchased || check fare rules || no refund when it comes to cancel || Impost policy||
NAME: Alexandra Young EMAIL: alexandralyoung@hotmail.com ITINERARY: 72383459761056 PHONE: 9088787921 CUSTOMER CONCERN: a86095b7-387a-4d7a-81c3-cfbc64834c09
NAME: Daniel Sarkis Yacoubian EMAIL: danielyacoubian7@gmail.com ITINERARY: 72382073062010 PHONE:2488819668 CUSTOMER CONCERN: d986a35a-0490-4258-a9c6-747cf356a561||cx wants to cancel resv due to complain|| advs cust to call the hotel || hotel said it is cancelled || cx want a refund || refund to cx
NAME: Delyla Anderson EMAIL: delylaanderson@icloud.com ITINERARY: 72285739850486 PHONE: 8017077439 CUSTOMER CONCERN: cfc61141-92b5-40fe-9ea4-90627a4ea1f1|| cx wants a credit due to failed to make a flight || advs cx to coordinate to the airlines || cx went unresponsive
NAME:kayla picinich EMAIL: kayla.picinich@aol.com ITINERARY: PHONE: CUSTOMER CONCERN: ddf5ff26-9ded-4b64-a97d-f3b219f58cfa|| ask id they can use two credit card in reservation||
NAME: Fernanda Macias EMAIL: fernandamacias857@gmail.com ITINERARY: 72363290391277 PHONE: 3204281392 CUSTOMER CONCERN: 2863ee34-596c-412c-906c-8ee98c8e7a68|| cx wants to book || dvs cx to directly call the airlines.|| cx ok || cx went unresponsive
NAME: Onna Giddens EMAIL:okg0591@gmail.com ITINERARY: 72121126638212 PHONE: 2068560015 CUSTOMER CONCERN: 1d36200f-7486-4d36-98c2-655b0968f076
NAME: Matthew Clayton EMAIL: fhmedia@bigpond.net.au ITINERARY: 72320094782405 PHONE: 412730808 CUSTOMER CONCERN: b2a7c0aa-7f7b-4066-8fab-473d087d6c96 | cx wants a refund|| the reservation is not cancelled || advs cx to coordinate to the airlines || cx went unres
NAME: Linda A Ness EMAIL: meme16749@gmail.com ITINERARY: 72384369482257 PHONE: 814-596-6842 CUSTOMER CONCERN: 93d9dde7-371c-464a-859b-7ea22105f276|| CX wants to void reserv || voidable ||process cancel in gds|| cx ok
NAME: Edwin Menendez EMAIL: emenendez0@yahoo.com ITINERARY: PHONE: 818-292-7906 CUSTOMER CONCERN: 255ce3cc-6c96-485f-b14d-f38926a95b87
08/09/22 8th day
NAME: Allison Lerer EMAIL: allison42@gmail.com ITINERARY: 72359428437067 PHONE: 4042293803 CUSTOMER CONCERN: 840507c0-227b-45d8-9d60-0e486d45c1de ||cx wants to cancel car rental due to no available cars in the rental|| dvs cx to call the car rental || car rental cancel the rseerv || sent SR for refund||cx ok
NAME: rosa Fernandez EMAIL: fdfdz24@yahoo.com ITINERARY: 72384965955246 PHONE: 8184481470 CUSTOMER CONCERN 5834ba36-60d7-4a80-a837-588a9c94e402 ||cx wants to void flight|| voidable || refund for departure cost 282.30USD and 582.20USD || cx ok
NAME: Denise Ramirez Polanco EMAIL: dranthy24@gmail.com ITINERARY: 72335856084044 PHONE: 4072129095 CUSTOMER CONCERN: 9e4123e4-ab71-4bb7-99d9-dfac73fbcfa8|| cx wants to change|| check availability and fare rules || there is no available ||cx went unresponsive
NAME: Amanullah Rehman EMAIL: :wqh2t7rdh9@privaterelay.appleid.com ITINERARY: PHONE: CUSTOMER CONCERN: ce7bc63c-4fca-4251-9e92-2ac6a7ba586c
NAME: Kelly Navarro EMAIL: kelly.adan.navarro@gmail.com ITINERARY: 72384803259069 PHONE: 2536535691 CUSTOMER CONCERN: 330a2cfc-ff15-4df2-ac19-31617303b15e
NAME: Eric Gerard Ramclam EMAIL: ericramclam@yahoo.com ITINERARY: PHONE: 718-269-9865 CUSTOMER CONCERN: 84a33bce-3f6b-414b-8ffa-492556f9d68c
NAME: Richard Linders EMAIL: linders.richard@yahoo.com ITINERARY: 72380222995490 PHONE: 2813526660 CUSTOMER CONCERN: 13a29321-a415-49d6-bf19-d862a79b3284|| cx wants to cncl resv || tell cx that can use it for ftc || cx ok || process cncl in gds|| successfully cncl
NAME: Eric Gerard Ramclam EMAIL: ericramclam@yahoo.com ITINERARY: 72385237725478 PHONE: 718-269-9865 CUSTOMER CONCERN: 84a33bce-3f6b-414b-8ffa-492556f9d68c|| cx trying to book a seat||check availability || no available || direct to the airlines
NAME: Kevin E Palacios EMAIL: kp_ecuador@yahoo.com ITINERARY: 72382731630453 PHONE: 999-702-907 CUSTOMER CONCERN: 889953a1-95a8-431b-aea3-878d18f49ea5|| confirming about luggage
NAME: Ethan Arrunategui EMAIL: vvethankyle@gmail.com ITINERARY: 72385008302689 PHONE: 9097139695 CUSTOMER CONCERN: 4862b7cb-dbc3-418d-9318-8b9714884446|| cx wants to void one of passenger ||impost policy || cx went unresponsive
NAME: Sara Dacus EMAIL: dacusfamily@comcast.net ITINERARY: PHONE:206-200-7277 CUSTOMER CONCERN: 681de995-28d5-4208-b7c5-dfecd2c28f3b
NAME: Diana Louise Fazekas EMAIL: di_fazekas@hotmail.com ITINERARY:72249504407224 PHONE:418-802-104 CUSTOMER CONCERN: 75c464e3-dfdd-4629-8a7e-681ff72883c4
NAME: Summer Abdullah EMAIL: summerabdullah5@gmail.com ITINERARY: 72341320583467 PHONE: CUSTOMER CONCERN: bc69fb2f-6f26-4e9a-af34-3ecae2b99565|| cx wants to cancel return flight || recap to cx || cx ok || process cancel to gds
NAME: ERVISA TOSKA EMAIL: visatoska@gmail.com ITINERARY: PHONE: CUSTOMER CONCERN: 8dab11b5-b65b-42b7-bbef-84467b083294
NAME:Luis Juarez EMAIL: luis.eme.juarez@gmail.com ITINERARY: 72371753850645 PHONE:4042810631 CUSTOMER CONCERN: 7e3d408f-36b6-4c14-855a-23dcb9d3d699 || cx complain about the room that is dirty and cockroaches|| advs cx to call the hotl || hotel unreachable || create sr ||cx ok
NAME: Dolce Bermudo EMAIL: dolce_bermudo@att.net ITINERARY: 72383860782461 PHONE: 18472049715 CUSTOMER CONCERN: 4bf84193-dddc-4e96-bbd3-3f52a0c8d95b|| cx want
NAME: Taylor Turnage EMAIL: taylorleeturnage@yahoo.com ITINERARY: 72377107903090 PHONE: 817-774-3327 CUSTOMER CONCERN: d767f1af-0b5e-4d42-8254-5fc46734b47c|| cx wants to || add lap baby || advx cx to coordinate to the airlines|| cx ok
NAME: Alan Cabrera EMAIL: alanneedstheinfo@gmail.com ITINERARY: PHONE: 425-444-7390 CUSTOMER CONCERN: 665e576a-70fc-4da5-9654-0152d2de2c3e || cx confirm if AMEX credit card is ok to use. ||
NAME: Karla DeGroot EMAIL: cristyreynaestrada@icloud.com ITINERARY: 7749553043 PHONE: 7749553043 CUSTOMER CONCERN: cef4aa44-3625-497e-8b53-7a2b3d8480ef|| cx wants to cncl due to medical || impost policy ||cx ask qstns || cus went unresponsive
NAME: Sony Lim EMAIL: sony.limstar@gmail.com ITINERARY: 72369652310278 PHONE: CUSTOMER CONCERN: 14609e6c-cf2e-4c56-adf6-0a483e7fa97a cx wants to change || check availability || no available || offer different || cx change mind || leave res as it is
NAME: Christina Kalamvokis EMAIL: christinakalamvokis@gmail.com ITINERARY:72383417757822 PHONE:3235788564 CUSTOMER CONCERN: f4f2f698-2843-4907-bde0-818fbc400037|| cx want to change flight || impost policy || cx error || cx change mind|| cx went unresponsive
NAME: Ken Lee EMAIL: kenlee.api@gmail.com ITINERARY: 72367158297888 PHONE:72367158297888 CUSTOMER CONCERN: fe3a97c2-ab28-431f-90e9-d277e708154c || cx want a refund || cx cannot travel due to no vaccine || cx went unresponsive
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